Making BPM Mean Business: A course for business analysts, business managers and process designers.
This one-day onsite workshop provides a comprehensive tutorial on how Business Process Management (BPM) brings value to your business through business process modeling and management.
Topics of this course include:
BPM in business:
- Why process matters: enterprise architecture and BPM
- Quality management, compliance and corporate performance management: aligning BPM with corporate performance measures
- BPR, BPO and change management
- BPM standards for modeling and execution
Modeling your processes:
- Identification of your current business processes using walkthroughs, interviews and other information-gathering techniques
- Analysis of your processes and identifying areas for process improvement
- Establishment of metrics and goals, and tying the processes to larger performance measure
- Creation of the future-state process models
- Calculation of return on investment
- Modeling tools
- Examples and best practices for process modeling
